Val-A Technologies, LLC (“Val-A,” “we,” “our,” and/or “us”) values the privacy of individuals who use our website and mobile apps (collectively, our “Platform”). This privacy policy (the “Privacy Policy”) explains how we collect, use, and share information from Val-A’s users (“Users”). By using the Platform, you agree to the Privacy Policy and any future amendments and additions. Your use of our Platform is also subject to our Terms of Service.
Sign Up and Profile Information. When you sign up and/or use any of our Platforms features as a User you provide us with information, including, but not limited to your name, email address, physical address, and phone number, license plate number, vehicle make, vehicle model, vehicle color, vehicle year, card information, date of birth, social security number, and address.
Payment Information. We securely process payments through Stripe, lone of the world leading secure payment processing platforms. When you add a payment card, bank information, social security number, identity verification documents, or address to your Val-A account, a Stripe receives your information to verify your bank account and identity. Val-A does not store the information needed to add and verify your bank account for payouts on our servers. That information is securely collected and painted by Stripe.
Payment Information. We receive users bank account and tax information to provide payment and for tax reporting purposes.
Profile Information. A Parking Operator who signs up for our Platform provides us with certain information, including, but not limited to the business’s physical address, hours, and product information, including product details and price.Payment Information. We may receive Parking Operators’ bank account information to provide payment.
Communications. If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Support team, we will receive your name, email address, phone number, and the contents of any message or attachments that you may send to us, as well as any other information you choose to provide.
We receive a User’s location information when you’re using the Val-A app, including when the app is in use in the foreground or background. We may continuously collect location information and other motion-generated or orientation-generated mobile sensor data from Users when the Val-A app is in use in the foreground or background in order to personalize the app experience, assist in finding available markets and/or available parking opportunities, offer parking incentives, track the progress and completion of transactions, and other similar purposes. We also use this information for analytics purposes.
We receive information from Users’ devices, including IP address, locations, web browser type, mobile operating system version, phone carrier and manufacturer, and unique device identifiers.
We automatically receive information about your interactions with our Platform, such as the pages or other content you view, the products you search for or purchase, and the dates and times of your visits, to help us understand how you use our Platform, help us improve our Platform, and provide you information about our Platform, Parking Operators, and Partners.
We may work with one or more third parties to facilitate phone calls and text messages between Users. We may receive information about these communications including the date and time of the call or text message, the parties’ phone numbers, and the content of the text messages. We do not record or have access to the content of the phone calls.orm, help us improve our Platform, and provide you information about our Platform, Parking Operators, and Partners.
Users are able to rate and review the app on the App Store and Play Store. All comments are generally subjected to public viewing. Please be aware that the public may view these comments.
We and our service providers collect information through the use of “cookies” and similar technologies to understand how you navigate through and interact with our Platform, to learn what content is popular, for authentication and advertising purposes, and to save your preferences. Cookies are small text files that web servers place on your device; they are designed to store basic information and to help websites and apps recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be accessed every time you use our Platform. We also use cookies for data analytics purposes, including from Google Analytics. You can find more information on how Google uses data from these cookies at google.com/policies/privacy/partners. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-Out Browser Add-on. You should consult your web browser to modify your cookie settings. Please note that if you delete or choose not to accept cookies from us, you may be missing out on certain features of our Platform.
Partners. If you make a purchase through one of our Partners that offers via Val-A, we receive information about your purchase, including your name, phone number, vehicle information, and the parking reservation/location you purchased.
We may collect information about you or others through Val-A affiliates or through non-affiliated third parties. For example, you may be able to access the Platform through a social networking account, such as Facebook. If you access the Platform through your Facebook account, you may allow us to have access to certain information in your Facebook profile. This may include your name, profile picture, gender, networks, and/or email address and other information you allow to be imported from Facebook, which is controlled in your Facebook privacy settings.
Social networking sites, such as Facebook, have their own policies for handling your information. For a description of how these sites may use and disclose your information, including any information you make public, please consult the sites' privacy policies. We have no control over how any third-party site uses or discloses the personal information it collects about you.
We may also collect information about you or others through non-affiliated third parties. For example, to the extent permitted by law, we may, in our sole discretion, ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau, or information to verify your identity or trustworthiness, or for other fraud or safety protection purposes. We may combine information that we collect from you through the Platform with information that we obtain from such affiliated and non-affiliated third parties and information derived from any other products or services we provide.We may collect information about you or others through Val-A affiliates or through non-affiliated third parties. For example, you may be able to access the Platform through a social networking account, such as Facebook. If you access the Platform through your Facebook account, you may allow us to have access to certain information in your Facebook profile. This may include your name, profile picture, gender, networks, and/or email address and other information you allow to be imported from Facebook, which is controlled in your Facebook privacy settings.
Social networking sites, such as Facebook, have their own policies for handling your information. For a description of how these sites may use and disclose your information, including any information you make public, please consult the sites' privacy policies. We have no control over how any third-party site uses or discloses the personal information it collects about you.
We may also collect information about you or others through non-affiliated third parties. For example, to the extent permitted by law, we may, in our sole discretion, ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau, or information to verify your identity or trustworthiness, or for other fraud or safety protection purposes. We may combine information that we collect from you through the Platform with information that we obtain from such affiliated and non-affiliated third parties and information derived from any other products or services we provide.
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